七月 17, 2008
Apple 针对 MobileMe 服务故障致歉用户，并且免费延长服务期限 30 天
由. Z'HuNG 将文章归档于 MACs
这两天除了 iPhone 3G 无法在销售店面中激活的问题之外，另一个令广大用户比较心烦的就是反复出问题，然后大量时间歇着的 MobileMe。作为一款 .mac 的替代服务，确实已经维系了不少用户日常的使用和操作需求，这几天的表现已经让不少用户"开骂"了。对此，Apple 于今天在 MobileMe 完全恢复正常之后，公开致歉所有用户，并且表示，所有 MobileMe 用户将可以得到免费的额外 30 天的延长服务器：
We have recently completed the transition from .Mac to MobileMe. Unfortunately, it was a lot rockier than we had hoped.
Although core services such as Mail, iDisk, Sync, Back to My Mac, and Gallery went relatively smoothly, the new MobileMe web applications had lots of problems initially. Fortunately we have worked through those problems and the web apps are now up and running.
Another snag we have run into is our use of the word "push" in describing everything under the MobileMe umbrella. While all email, contact or calendar changes on the iPhone and the web apps are immediately synced to and from the MobileMe "cloud," changes made on a PC or Mac take up to 15 minutes to sync with the cloud and your other devices. So even though things are indeed instantly pushed to and from your iPhone and the web apps today, we are going to stop using the word "push" until it is near-instant on PCs and Macs, too.
We want to apologize to our loyal customers and express our appreciation for their patience by giving all current subscribers an automatic 30-day extension to their MobileMe subscription free of charge. Your extension will be reflected in your account settings within the next few weeks.
We hope you enjoy your new suite of web applications at me.com, in addition to keeping your iPhone and iPod touch wirelessly in sync with these new web applications and your Mac or PC.
Thank you,
The MobileMe Team
固定链接: Apple 针对 MobileMe 服务故障致歉用户，并且免费延长服务期限 30 天
关键词:
Apple MobileMe 致歉信 动态
引用: http://www.creative-weblogging.com/cgi-bin/mt-tb.pl/129068
